Delta Airlines recently made a few changes to their loyalty program, SkyMiles, to try and make it easier for customers. The changes include making it simpler to earn bonuses and take advantage of their loyalty flights. After a huge backlash from many loyal customers, Delta has made some additional tweaks to the program that are aimed to benefit those who actually use SkyMiles the most.
The first change that Delta has made is an increase in the value of miles that are used to book flights. Passengers will now receive more miles when they purchase a mid-tier or premium-level ticket. Delta has also made the program more flexible by allowing passengers to get more out of their miles, with the ability to combine the deals and benefits from multiple trips within a single transaction. This should help customers gain more value from their SkyMiles and hopefully leads to more loyalty programs being introduced by Delta.
Another change that was made is that Delta will no longer be capping the number of points that can be earned on each flight. This means that passengers will have more ways to maximize their points, and in turn the dollar value of each trip.
In addition, Delta has also implemented a new “Miles Boost” program. This allows customers to get a boost on their miles if they purchase a higher-tier business or first-class ticket.
Delta continues to try and stay ahead of the competition by tweaking their loyalty program. The airline hopes these recent changes result in more customers and increased loyalty. It is clear that Delta wants their customers to feel valued and appreciated, and it is clear that they are listening to their customers’ needs and concerns. Hopefully, these changes will be enough to keep customers happy and loyal to Delta Airlines for years to come.