T-Mobile is facing a lawsuit after an employee was caught stealing nude images from a customer’s phone during a trade-in.
Recently, a customer in Virginia came in to trade his phone in when an employee of the company decided to take advantage of the situation. The employee took the customer’s trade-in phone, brought it to the back office, and proceeded to steal nude images off of it.
This incident has led to a class-action lawsuit being filed against T-Mobile, claiming that the company did not properly protect the customer’s data and allowed their employee to steal his private photos. Furthermore, the lawsuit claims that T-Mobile has breached its duty to ensure customer privacy, and that its employees were given free rein to access customer data without any restrictions in place.
T-Mobile is denying any wrongdoing, stating that they have a strict policy in place to protect customer privacy and that the employee in question was fired immediately after the incident was reported. However, T-Mobile has yet to provide any specific details about the policy or its implementation.
The lawsuit is likely to be a test case for how companies protect customer data when it comes to phone trade-ins. If T-Mobile is found liable, it could set a precedent for other companies in the industry to take extra precaution when handling customer data.